Track Custom Embroidery Order | Budrow & Co
Track Your Order— Custom Embroidery Updates Made Easy
Thank you for choosing Burdow & Co! We’re excited to process your order. As your custom embroidered products are being crafted with care by us, we’ve made it easy to track your order. If your order details are ready, follow the steps below to check the status. If not, don’t worry! We’re here to help.
How to Track Your Order
Use Your Confirmation Email
Once you place your order, you should receive a confirmation email with your details. Search for the subject line, ‘Your Custom Embroidery Order Confirmation.”
Login to Your Account
If you created an account during checkout, login to view your order history and status updates.
Need Help? Contact Us
If you can’t find your order details, our support team will gladly assist you. Reach out via the Contact Page for the fastest response.
Shipping FAQs
When will my order ship?
Our turnaround time on items varies, but it is 2 weeks or less for embroidered items. For TAT and DTF prints, it is 24 hours. Most items ship within 1-2 days, however. Please reach out to us before ordering if you have any questions!
Do you offer expedited shipping?
If you’re trying to order embroidered shirts online or simply want to get your orders from a local embroidery place in Kentucky, expedited shipping is likely a primary concern. Depending on your order, we have multiple shipping options available. Contact us via the contact form to find out how quickly we can ship your order to your doorstep.
Do you ship internationally?
Yes! We are proud to have customers in many countries and regions, including Canada, Europe, the UK, Australia, and New Zealand. Depending on where you’re located, you can expect your items in about two weeks from the date of shipment.
What do I do if I have a problem with my order?
Your satisfaction is our top priority. As a local business, we value each order and do our best to resolve any problems quickly. If your order didn’t arrive, was damaged, or wasn’t what you ordered, please let us know immediately. You can email us directly or use our contact form to get ahold of us.
Track Your Order or Get Help Now
Whether you ordered a custom embroidery hat or a batch of T-shirts, we’re here to help you every step of the way. Use the steps above to track your order, and we can’t wait to hear what you think of our products!
Have more questions? Contact Support here.
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